HOTOOK Hot Selling Products :
LED Swimming Pool Light >>>
LED Underwater & Fountain Light >>>
LED Underground Light >>>
- With 10 Years reputation
- CE,ROHS,FCC, SAA, C-tick, UL listed, CUL TUV, LVD certifications aproved .
- Focus on High Quality +Creative LED (WIFI smart bluetooth bulbs)
- One-Stop LED factory
- Responsiblity is Key to keep Longterm friendship.
General Service:
1. Enquiry will be replied within 24 working hours.
2. Experienced staffs answer all your questions in fluent English.
3. Customized design is available. OEM&ODM are welcome.
4. Exclusive and unique solution can be provided to our customer by our well-trained and professional engineers and staffs.
5. Special discount and protection of sales are provided to our distributor.
After-sales Service:
1. We replace with new lights or send replacement components free of charger for those broken lights under warranty time.
2. Discounted new lights or replacement components will be offered for those broken lights exceed warranty time.
HOTOOK--12Years OEM*ODM LED Manufacturer.
Contact: Cheery
Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution including recall according to real situation.
